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    • Report a Security Risk

⚠ Report a Security Risk

 

(Only for reporting security issues – not for regular service!)

 

Important! This form is solely for reporting product defects that may pose a security risk to you or other users.

 

When should you use this form?

Only use this form if you experience a problem that could lead to a hazard, such as:

  • Electric shock or sparks
  • Overheating or fire hazard
  • Leakage of liquids or gas
  • Sharp or loose parts that can cause injury
  • Other serious security risks

 

When should you NOT use this form?

If your product does not start or has a common malfunction, or if your product is covered by warranty but does not pose a hazard, please also use our Order Service.

In order for us at Scandomestic A / S to handle your service case, we store, among other things. name, telephone number and mail. You can read more about our processing of personal data under Terms & Security.

What happens after your report?

 

Review of your case:

Our technical team will analyze the issue and possibly contact you for further information.

 

Action and follow-up:

If the product poses a risk, we can take steps such as:

 

  • Technical examination of the product
  • Recall of the product (if necessary)
  • Information for the authorities
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Scandomestic A/S · Linåvej 20 · 8600 Silkeborg · Denmark · Tlf.: +45 7242 5571